Build an outstanding IT team offshore and watch your service levels, client satisfaction and response times soar
Do you want to build efficiencies in your team? Provide round-the-clock support? Spend more time working on business growth? It’s time to consider hiring global IT support staff. Outsource offshore today, and gain the resources to improve responsiveness, service, and support levels tomorrow.
In the modern workplace, businesses are increasingly relying on IT infrastructure to support their operations. This has led to an overwhelming demand for IT services, ranging from cyber security to network maintenance and help desk support. However, with this increasing demand, also comes a global talent shortage. For IT teams struggling to find the right staff, this can lead to a lower quality of services and reduced customer satisfaction.
Staff Domain can help you find, nurture, and retain full time, highly qualified IT professionals to support your business. Our team will work hand in hand with you to source and recruit top talent in our global markets. You can find staff that work the same hours as your local team or work while you sleep to provide 24/7 support to your clients.
Staff Domain offer an end-to-end offshore outsourcing solution for businesses. We manage everything from recruitment and engagement, down to management of payroll, HR, and compliance. The staff are 100% on your team but work out of our world-class offices with large ergonomic workspaces and top of the line technology. We’ll set your team up with access to your systems, software, licences, and databases so you can focus on getting to work. We also invest heavily into driving tenure with fun social events and ongoing training and development.
Gain the benefits of offshore outsourcing – no matter how big or small your business. At Staff Domain, we offer a flexible offshoring outsourcing solution. Hire one or many staff members dependent on your business needs.
Today’s IT team is having to do more with less staff. There’s a global talent shortage, and IT is one of the industries being hit the hardest. If your local team is tired of picking up the slack, it’s time to consider offshore outsourcing. Gain access to a global talent pool of highly qualified, tech professionals in South Africa and the Philippines and finally solve your talent problems.
Some businesses prefer to hire support so they can expand their capacity during their own working hours. Others build a team to work their night shift so they can establish a 24/7 support offering – which given the ‘modern workplace’ helps to support the varied times people work. South Africa and the Philippines have two vastly different time zones that can support your business needs.
Are you falling behind customer demands? Is your team spread too thin? With offshore IT support staff on your team, you’ll be able to boost service levels and improve responsiveness. With more hands-on-deck and round the clock support, your team will be able to reduce response times and ensure that critical issues are addressed swiftly. Ultimately leading to improved service levels and greater customer satisfaction.
It’s no secret that local employment costs are increasingly becoming a barrier to growth. Offshore locations like the Philippines and South Africa offer high-calibre talent at a fraction of the operational and salary costs of your local market. You can enjoy as much as 60-70% cost savings without sacrificing the quality of people or level of service.
Today’s IT team is having to do more with less staff. There’s a global talent shortage, and IT is one of the industries being hit the hardest. If your local team is tired of picking up the slack, it’s time to consider offshore outsourcing. Gain access to a global talent pool of highly qualified, tech professionals in South Africa and the Philippines and finally solve your talent problems.
Some businesses prefer to hire support so they can expand their capacity during their own working hours. Others build a team to work their night shift so they can establish a 24/7 support offering – which given the ‘modern workplace’ helps to support the varied times people work. South Africa and the Philippines have two vastly different time zones that can support your business needs.
Are you falling behind customer demands? Is your team spread too thin? With offshore IT support staff on your team, you’ll be able to boost service levels and improve responsiveness. With more hands-on-deck and round the clock support, your team will be able to reduce response times and ensure that critical issues are addressed swiftly. Ultimately leading to improved service levels and greater customer satisfaction.
It’s no secret that local employment costs are increasingly becoming a barrier to growth. Offshore locations like the Philippines and South Africa offer high-calibre talent at a fraction of the operational and salary costs of your local market. You can enjoy as much as 60-70% cost savings without sacrificing the quality of people or level of service.
Meet the IT solutions provider that finally solved their onshore recruitment challenge by finding high-qualified staff with Staff Domain. Now, they enjoy higher ticket closure rates, heightened availability, and improved customer satisfaction.
We operate in leading global markets to help you find highly qualified, experienced, English-proficient talent. Unsure what to expect? Meet some of the outstanding staff working alongside our team and clients
5+ Years of Experience
Level 1 Tech Support, Customer Service, Phone & Email Support, Troubleshooting, Global Work Experience
We make business growth seamless.
Build your dream team with custom requirement.
Onboard staff effortlessly with our research-backed process.
Boost productivity by using our state-of-the-art facilities.
Drive staff tenure with fun social events and great benefits.
Manage staff stress free with 100% compliance, payroll, and HR support.
Rest easy with fixed, transparent pricing – and no hidden fees.
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