Discover the benefits of offshoring, and why business owners around the world are turning to the global market to support their growth.
When you take a role and outsource it to an individual or team in another country – that’s offshore outsourcing. It’s also known as business process outsourcing (BPO). The global market size is projected to grow due the many benefits now realised. According to Grand View Research, the outsourcing industry is estimated to be worth USD $434.1 billion by 2030.
Fundamentally, offshore outsourcing allows businesses to stay focused on their core activities and deliver value to customers. Don’t just take it from us – independent research with Bond University says so too.
Expanded capacity
Cost savings
Improved
service levels
Solve domestic
skills shortage
Access to highly
trained personnel
How do you rate the realised benefits from offshoring work?
Minor Benefit
Major benefit
When local, qualified talent is scarce, fulfilling your hiring requirements can be more difficult than ever. Solve hiring challenges by tapping into a global talent pool of highly qualified, experienced professionals.
Significantly cut down turnaround times and make more room for business-critical work. Offshore staff can own process-driven tasks that are tedious and time-consuming, leaving local staff with more time for high value work and making best use of their skills.
Despite common belief, cost savings are not the greatest benefit of offshoring or the main reason why businesses continue to offshore. However, no one can deny that saving up to 60% on costs are a bonus.
Gain more staff and time to deliver excellent customer experiences. Plus, open the doors to offering 24/7 support. Thanks to the time zone advantage you can provide round the clock support or have an offshore team working hand in hand with your local staff.
Access a global pool of expertise that may not be easily available or affordable. South Africa and the Philippines are home to large, educated populations with fantastic English-speaking skills and great work ethic.
It’s not just research that’s revealed these benefits, it’s also the success stories of the very businesses who outsource offshore. In this free resource, learn how clients across tech, recruitment, manufacturing, and more are reaping the rewards.
You can outsource to almost any country in the world. The most popular tend to be developing countries because businesses are drawn to their lower costs. However, smart organisations focus on far more important factors such as technology infrastructure, education levels, favourable labour laws, English proficiency, cultural fit, and time zone compatibility. For these reasons, Staff Domain operates in the Philippines and South Africa.
Philippines Standard Time: GMT +8
AEST = 2 hours behind
PST = 16 hours ahead
EST = 13 hours behind
South Africa Standard Time: GMT + 2
2 hours behind AEST
12 hours ahead EST
7 hours ahead BST
Yes
Staff can adapt working hours to align with yours
Yes
Staff can adapt working hours to align with yours
High
Rank 18 out of 112 countries on the global English proficiency index
High
Rank 12 out of 112 countries on the global English proficiency index
English
English
