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3 Ways WFH Has Set Teams Up for Offshoring Success​

UPDATED JUNE 21, 2024: Work from home (WFH) and virtual teams are the new norm, and offshore outsourcing is the future. A study shows that working from home offers significant health benefits to people, leading to a more productive work culture while providing the freedom to pursue personal growth. The transition to WFH positively affects health by allowing people to eat more healthily, feel less stressed when doing work, and gain personal satisfaction with their overall well-being. These health benefits can enhance innovation, exploration, and creativity, even in local teams where in-person collaboration is critical.

Offshore outsourcing presents a unique opportunity for businesses to build healthier, happier, and more productive teams that thrive off on providing high-value work contributing to business growth — and there is no better time than now for businesses to turn to this strategic work setup. Moreover, the WFH setup has paved the way for offshoring success by fostering a flexible and resilient workforce.

Staff Domain has explored the ways where the WFH setup has prepared teams for offshoring success. These methods ensure the outsourced teams are well- equipped to thrive in a global offshoring environment.

1 The tech is already in place.

The pandemic has mitigated tech barriers that once may have prevented remote working. If a business shifted to WFH during COVID-19, it would have required setting up the tech processes to support this. We are talking about remote communication tools, project management software, web-based collaboration tools, and the appropriate network security and privacy measures.

With these tools already in place, getting the outsourced team set up will be a breeze. At Staff Domain, we provide end to end services for every client. This includes looking after the IT integration for the new offshore staff. We will cover their telephony set-up, ensure high level security and privacy, and we will match their software, databases, and licenses to the business’s.

For instance, if the local team uses Zoom and SharePoint, or a specialised software – the offshore staff member will have it set-up on their computer too. This allows for a seamless global team experience. 

2 Location is a thing of the past. 

If the pandemic has made one thing clear, it is that location no longer matters. Locals are working effectively and collaboratively, despite their location. Expect no different from the outsourced team in South Africa or the Philippines. 

Survey shows that 46 per cent of workers find it easier to build relationships with colleagues working remotely than in-office colleagues. This is one benefit of offshoring – the relationship of the  in-office team with the  outsourced team ensures constructive cross-cultural collaboration, forging a work culture that produces motivated and effective remote teams. 

 
3 Ways WFH Has Set Teams Up for Offshoring Success​​ Center Image

3 Virtual teamwork is the norm

Everyone is used to communicating over Zoom, conducting virtual brainstorms, and collaborating on shared docs. Virtual teamwork is the new norm and it is not a barrier to success. With the right offshore outsourcing partner, the offshore staff will simply be a global extension of the workforce. Managing the remote team is just like managing the local team – train them, coach them, and collaborate with them.

Staff Domain’s independent research with Bond Uni found that what is critical to the team’s success is putting the time into integrating your offshore staff with the onshore team and operations. Psychologically, the whole organisation needs to see offshore staff as part of the team, and not external help. Simple things like involving the offshore staff in team meetings, including them in companywide emails, and saying, “Happy Birthday!” are crucial to create a high performing team. 

So, why wait? 

The business is already set up with the tech. Location is a thing of the past. Your staff are used to virtual teamwork. It is clear that work from home is quickly turning into work from anywhere, and offshore outsourcing could be the next big opportunity for the business. 

Connect with a trusted offshore outsourcing now, like Staff Domain, to bolster your business growth.

 

Staff Domain‘s offshore outsourcing solutions connect your business to a highly experienced global talent pool for game-changing results. Effortlessly manage your offshore workforce with our comprehensive compliance, payroll, and HR support, and benefit from fixed, transparent pricing in your local currency. Contact us today or schedule a meeting with our sales team to quickly source the right offshore team for your business.

FAQs

How do companies ensure cultural integration when incorporating offshore staff into their teams?

To ensure cultural integration when incorporating offshore staff into their teams, companies should encourage open communication to foster mutual understanding. Arrange team-building activities to help team members develop strong bonds. Providing cultural sensitivity training and resources is crucial in enhancing awareness and respect for diverse perspectives. Additionally, creating an inclusive environment where all viewpoints are valued helps build a cohesive and collaborative team culture.

How can enterprises effectively manage time zones and ensure that all team members are aligned on deadlines and expectations?

To effectively manage time zones and ensure alignment on deadlines and expectations, enterprises should establish open communication channels. These channels facilitate effective team interactions, align tasks, and ensure clear deadlines and expectations are set.

How do organisations maintain their own culture while embracing the cultures of their offshore staff?

Organisations should ensure that the offshore outsourcing company’s culture and values align with theirs. Reinforcing the company’s core values through team building opportunities help integrate diverse cultural perspectives while preserving the organisation’s identity.

How do firms measure the success of their efforts to integrate offshore staff culturally?

Firms need to track team productivity to measure the success of integrating offshore staff. Feedback from team members provides valuable insights into their experiences in working with offshore teams and identifies areas for improvement. Additionally, recognizing enhanced communication among team members serves as a key indicator of effective cultural integration. By evaluating these aspects, firms can refine their strategies to ensure a cohesive and collaborative work environment.

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