UPDATED AUG. 24, 2024: We are in a time where outsourcing technology has emerged as a strategic solution that sets businesses apart from the competition. Numerous technology trends are materialising, and the competition all boils down to how fast companies harness them for industry advantage. It is important to keep up with these changes to ensure you are utilising the best solutions for your customers.
At Staff Domain, we understand the importance of staying ahead in your industry. In this article, we listed the outsourcing tech trends you should be implementing now.
Several years ago, cloud computing and business automation solutions were considered groundbreaking propositions unique to only a few businesses. This is not the case today – these are now table stakes for every business. According to the latest Top Cloud Computing Statistics from Spacelift, an Infrastructure as Code (IaC) company:
Cloud-based systems allow your business to operate virtually anywhere with an internet connection. Business automation, on the other hand, is a valuable solution for completing repetitive and programmable tasks. It helps you avoid mistakes while freeing up your talent resources for more specialised and income-generating tasks.
The majority of businesses today use one or both solutions in their operations to improve productivity. More importantly, both these solutions proved crucial when the pandemic hit. The cloud model is tailored to remote working, while business automation ensures operations run uninterrupted and the transition from office-based to remote work is seamless. Companies now require these whenever they seek out business support outside their organisations.
Without adequate data privacy and security, data runs the risk of being easily accessed through cloud computing and cloud-based systems. In fact, information security company CyberArk reported that 93 per cent of organisations had two or more identity-related breaches in the past year.
As such, privacy measures are an important factor in business. Having security measures in place to protect customer information is crucial in gaining customer trust. We go into this in greater detail in a previous blog. Check it out for a complete discussion on cybersecurity, compliance, and data privacy protection.
You need to have a business continuity plan. Companies must prepare better plans for delivering services from home offices, managing their supply chains, and keeping productivity high. At the same time, you must maintain the level of data protection and customer service that your customers expect.
You need a flexible business continuity plan that can be readily implemented when unexpected circumstances arise. This plan should be applicable whether it is a regional issue, which is what businesses usually prepare for, or a global standstill like the pandemic. On top of that, you will need the accompanying technology to support uninterrupted service, whether in the confines of an office or from the comfort of your own home.
The good news is that keeping up with these current and upcoming technology trends is not something you have to do alone. Offshore outsourcing helps you implement these solutions seamlessly so you can keep serving your customers while improving your processes and technology solutions. Offshore outsourcing companies like Staff Domain can help you with your business technology needs. Partner with us to stay ahead and drive your business forward.
Staff Domain‘s offshore outsourcing solutions connect your business to a highly experienced global talent pool for game-changing results. Effortlessly manage your offshore workforce with our comprehensive compliance, payroll, and HR support, and benefit from fixed, transparent pricing in your local currency. Contact us today or schedule a meeting with our sales team to quickly source the right offshore team for your business.
Key outsourcing technology trends that are gaining traction include artificial intelligence (AI) in business, machine learning (ML) for automation and data analytics, cloud computing for scalable and flexible IT infrastructure, cybersecurity solutions to mitigate digital threats, robotic process automation (RPA) for workflow efficiency, and blockchain technology for secure transactions and decentralised data management.
Outsourcing technology trends can help businesses improve operational efficiency, shorten time-to-market for new products and services, and enhance customer experience through personalised solutions. Additionally, these trends lower operational costs and allow companies to focus on innovation and strategic growth initiatives.
To keep up with emerging outsourcing technology trends, you must engage in continuous learning. This includes attending industry conferences and webinars, networking with industry experts and peers, monitoring industry publications and reports, and collaborating with outsourcing partners who value innovation and technological advancements.
Share this post
Subscribe for the latest trends, best practices, and strategies for global teams
